Business

Service-oriented Marketing

SERVICE MARKETING(tm) Ben Dean, Ph.D., MCC http://www.mentorcoach.com Most helping professionals can master coaching skills. If you like helping others, you find coaching to be fun and fulfilling.  But even experienced professionals can often have difficulty marketing their fledgling coaching practices. There are four keys to building a successful coaching practice: (1)  Building strong, nuanced skills [...]

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Kohler Service EXCELLENT

The contrast with TracFone was never so sharp as when I called Kohler for a problem with our kitchen faucet. The button needed to switch between regular and spray broke a few days ago. I really didn’t want to call, because the faucet is two years old, and their warranty runs for one year. I [...]

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To VC or Not to VC

Rick Ellis whose company pmachine publishes Expression Engine (the weblog/CMS software which runs this site) writes: A common decision faced by small companies like mine is whether to seek outside funding to help growth.  Venture Capital firms and Angel Investors are beginning to look at software and technology companies again after the bubble burst a [...]

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Do It REALLY Right

To improve everything from fuel economy to performance, automotive researchers are turning to “mechatronics,” the integration of familiar mechanical systems with new electronic components and intelligent-software control. Take brakes. In the next five to 10 years, electromechanical actuators will replace hydraulic cylinders; wires will replace brake fluid lines; and software will mediate between the driver’s [...]

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Schedule Chicken

[Source unknown] … as a much smaller institution such practices were either legitimate or relatively harmless for the size of the company. Some of those habits become vices, however, as the company scales larger and larger. One such iniquity is a process dubbed “schedule chicken.” Like many of my time, my first exposure to the [...]

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The truth is polygraphs lie

Steve Chapman, Washington Times     In May 1978, four men were arrested by Chicago police for murdering a suburban man and raping and murdering his fiancee. All the suspects claimed they were innocent, but there was no real doubt about their guilt: Three of them, after all, had failed a polygraph exam.     [...]

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Seven Signs of an Entrepreneur

Money Matters / Joseph Anthony [ http://www.bcentral.com/articles/anthony/187.asp?cobrand=msn&LID=3800 ] It takes an entrepreneurial fire in your belly to start a business — and make it succeed — and not everyone has it.  How do you know if you have what it takes to start a business? There’s really no way to know for sure. But I [...]

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Being Green At Ben & Jerry’s

Karl Zinsmeister, editor in chief of The American Enterprise magazine, imagines an oh-so-green environmentalist enjoying the most politically correct product on the planet—Ben & Jerry’s ice cream. Made in a factory that depends on electricity-guzzling refrigeration, a gallon of ice cream requires four gallons of milk. While making that much milk, a cow produces eight [...]

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